Privacy Policy

This Privacy Policy describes how Google SEO Agency ("Company", "we", "us", or "our") collects, uses, and shares information about you when you use AI Marketing Studio ("Service") at marketing-studio.googleseoagency.com.

1. Information We Collect

a) Information you provide directly:

• Account registration details (name, email address, password)
• Business profile information (business name, industry, website, social media handles)
• Payment and billing information (processed securely via third-party payment providers)
• Content you create, upload, or publish through the Service
• Communications with our support team

b) Information collected automatically:

• Log data (IP address, browser type, operating system, pages visited, time and date)
• Device information (device type, unique device identifiers)
• Usage data (features used, actions taken, session duration)
• Cookies and similar tracking technologies (see Section 7)

c) Information from third-party platforms:

• When you connect social media accounts (Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, WhatsApp), we receive data authorised by those platforms including profile information, page data, post metrics, and audience analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information (receipts, invoices)
• Send service notifications, updates, and support messages
• Send marketing communications (you can opt out at any time)
• Analyse usage patterns to enhance user experience
• Train and improve our AI models (using anonymised and aggregated data only)
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service providers: Third-party vendors who help us operate the Service (hosting, payment processing, analytics, email delivery) under strict data processing agreements
• Social media platforms: When you connect and authorise these integrations through the Service
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified in advance)
• With your consent: For any other purpose with your explicit consent

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain data for longer periods where required by law or legitimate business purposes (e.g., billing records).

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing, including direct marketing
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at support@googleseoagency.com. We will respond within 30 days.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorised personnel only
• Secure password hashing using industry-standard algorithms

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Service. Types of cookies we use:

• Essential cookies: Necessary for the Service to function (e.g., session management)
• Analytics cookies: Help us understand how users interact with the Service
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

8. Third-Party Links

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to the address associated with your account or by displaying a prominent notice on the Service. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@googleseoagency.com
• Sales: sales@googleseoagency.com
• Website: marketing-studio.googleseoagency.com